I went to Mike with a some loose ideas for what I wanted in an engagement ring to surprise my then girlfriend with. He worked with me to turn those ideas into reality – a beautiful, unique ring that she loves. We have since gone back and worked with Mike on a matching wedding ring that complements the original very well. Mike is a skilled, trustworthy, easy to work with gentleman that I would not hesitate to recommend to anyone.
~ Gino B.
Saxon jewellers has been by far the request jeweler to deal with hands down. Mr Saxon helped design and create my wife’s engagement ring as well as our wedding bands and reach turned out flawless. Their commitment to service has kept us coming back.
~ Nathaniel D.
Michael Saxon is absolutely amazing. He worked with me to create a custom engagement ring that was completely stunning. He offered a no pressure shopping experience and then worked aggressively to finish the ring by the time I wanted to propose.
I had heard about Saxon from friends and family and they all said that he did the best work and didn’t overcharge. I couldn’t agree more.
My fiancé is now wearing the ring and has been bragging almost nonstop about how gorgeous it is.
Thank you so much, Saxon Jewlers, for helping me make the proposal so special!
~ Kyle B.
My now-husband brought some family rings into Mike’s shop to be combined into one custom-designed engagement ring for me, and Mike took my husband’s ideas and made them a sparkling reality! He then designed a custom band to match my engagement ring, and my husband got his wedding band there, too. Mike is so down-to-earth, and a year after our marriage, we went in to get a couple scratches buffed out, and he took us back into his workshop to see the whole process. It was a fascinating experience. His workshop shows years of experience, expertise, and delicate care for his craft. I highly recommend Saxon Jewelers
~ Erin M.
My fiancé’s alexandrite engagement ring was bent and I was in need of a jeweler. My family told me they have been going to a private jeweler for over ten years and that Michael can fix and make anything.
His gallery is exquisite. Walking in, I was greeted with a friendly smile, a handshake, and told to make myself at home.
Working with Michael feels like working with family; courteous and full of laughs.
He knew the gem right off the bat which is first.
He said he could make the ring look like new. When I picked up the ring it was perfect. He told me he learned his trade the old fashioned apprenticeship route, and he is a true craftsman at his trade. I will take my business to Michael from now on.
~ Michael G. – Mentor OH.
Mr Saxon was wonderful! I had asked a previous master jeweler about resizing my wedding ring and was told it too challenging to resize such a complex, multimetal woven band. Mr. Saxon got back to me quickly, set up an appointment and immediately confirmed that he would be able to fix it. When I got it back it was perfect! Beautiful work, seamlessly completed and I will be proud to wear it.
~ J. K. – Cleveland OH
I had the best experience at Saxon Jewelers! There was no pressure at all, which was great because as a guy I had no clue about jewelry. Everything I ever needed to know was explained to me and I felt very comfortable asking questions. Michael is fantastic and can make anything you want. He truly is a genius. The custom ring I purchased is honestly the most beautiful ring I have ever seen. Michael even threw in a ring box (for free) with a hidden camera in it so I will be able to capture the moment I propose on film! I would recommend this jeweler to everyone. YOU WILL NOT BE DISAPPOINTED! Thank you Michael
~ A. K. – Eastlake OH
Going into the engagement ring shopping experience, I was a little apprehensive and skeptical to say the least. Thoughts of Gem Diamond, the shady, con man, all-about-money jeweler from Saved By The Bell, were all I could think about. However, my experience with Mike and Saxon Jewelers couldn’t have been any better. From the start, you could tell Mike was extremely knowledgeable and knew exactly what he was talking about. He educated me on diamonds, the Four C’s, and everything one would need to know about the ring-buying process. He wasn’t your run-of-the-mill pushy salesman, trying to make a quick buck. He asked me what my budget was, always stayed within that range, and never made me feel uncomfortable or uneasy. My fiancé at the time, now wife, couldn’t have loved the ring anymore than she did and I couldn’t have been happier about the purchase that I made. The customer service during and even after the process has been absolutely top-notch and more than I could ask for. I would, without a doubt, recommend Mike and Saxon Jewelers to anyone in search of, not only engagement rings, but any type of jewelry. Forget the large, over-priced, over-hyped chain jewelers that you see on TV all the time, do yourself a favor, and go here.
~ Nick L. – Hilliard, OH
I had a great experience at Saxon Jewelers and Gemologist! Originally, I went to a larger chain who said it would take weeks for them to receive my order and engrave it. I visited Saxon and they received my order in a matter of days. They also engraved it and its going to be a great gift! I can’t thank them enough! I will be a returning customer in the future!
~ Nina G. – Aurora, OH
Mike Saxon is a great guy with great ideas! He will satisfy any of your jewelry needs! Top quality with honesty! We recommended Saxon to some friends of ours that needed her wedding ring enlarged and the two rings fastened together. I have seen the work…it was beautiful!
My husband and I celebrated out 10th wedding anniversary in September. He bought me another “love letter” to go in my gold envelope.This is how my husband proposed to me 11 years ago. These letters are custom made…Mike gives you a form that will allow so many characters on the gold letter.(on both sides) he will inscribe(on the gold letter) whatever message you put on the form. The gold envelopes hold several gold “love letters”. You will not see this anywhere else. He has a patent on this! Very nice gift!
~ P.C. – Chagrin Falls OH
Michael did what we needed in a single day: cleaned, appraised, and repaired Mom’s diamond engagement/wedding ring and repaired another. When we presented Mom’s ring, Michael let us look through the loupe at the ring’s beauty (e.g., showing us the hand-engraving we didn’t know existed) and small flaws in the work that make it unique. Very patient and comfortable with all our questions. When we went to pick up the rings, they were so lovely. Cannot rate his pricing as I’ve never before done jewelry appraising; we went with him vs. shopping around based on Angie’s reports, nearness to home, and his pleasant business manner.
~ A. E. – Mayfield OH
I would give Mike ten stars if Yelp allowed it. He was absolutely incredible throughout the entire process. My family has been going to him for years so when the time came that I was ready to “pop the question”, I knew where to go.
I was born and raised in Cleveland but live in Chicago now so our first meeting was in between Christmas and New Years while I was back in town. Mike met with me at 7:30am on a Saturday and we discussed what I had in mind. We determined that it would need to be custom-made but decided on the budget and design. From there, he sent me computer renderings a few days later. I asked him to make a few edits and he re-sent the revised renderings shortly thereafter. It was perfect and I said “go”. In the meantime, he had been looking for the best center stone possible. He called me one day about one that he found and was very excited about it. It felt good to have someone on my side and excited about the engagement instead of someone just selling a piece of jewelry.
Long story short, he made a custom ring from scratch and had it FedEx’d to my office less than three weeks after our first meeting. Myself, my fiance and all her family and friends are blown away at how gorgeous the ring is. The center stone is unbelievably clear and the design is perfect.
MIke did an incredible job under a tight time frame and within a certain budget. I’d recommend Mike to anyone.
P.S. This is my first Yelp review and I felt strongly enough about Mike’s services to make an account and tell others about my experience.
~ Cal P. – Chicago IL.
Michael was wonderful. My engagement ring was actually somewhat lopsided (not made by Saxon), so the custom band he created had to be carefully made so it would fit. It fits perfectly. He also recommended a small inlay of diamonds that complement the engagement ring perfectly. My husband’s ring is very nice (combination of metals) and has worn very well. I would absolutely use him again.
~ L. R. – Sagamore Hills OH
I found Michael via a friend who had a ring made by him 20 years ago….wanting a custom engagement ring to match the vision in my head I was unsure if it could done locally coupled with the fact that I wanted to use some of my own gold. Designing the ring with Michael was fun and his knowledge and attention to detail is amazing. The process and most importantly the end result were fantastic. The truth is in the excitement of my fiance’ as she received the ring (she said yes) and now proudly wears it. Thanks Michael
~ Roger R. – Beachwood, OH
Couldn?t have been better. Mike carefully explained what needed to be done for both items and the cost of each repair. He estimated about a week to complete the work, but called me only 2 workdays later to say it was done.
The only slightly difficult part was finding the location as the local directions within the business park are not too good. Mike said he has considered putting a better map on his site and that would be a good idea.
~ C. D. R. – Willoughby OH
I went to the shop and was treated with great care by the owner/jewelry designer/gemologist Michael Saxon. He was credentialed and has much experience with vintage and newer jewelry. He rated all of the gems and setting, cleaned and polished them and gave a very detailed written appraisal for every item, with photos. The work that he performed was much more accurate and thorough than the other appraisers that I used. He explained every item, and detailed the cost of repairs. Would definitely trust him to do the repairs and plan to do so
~ K. L. – Euclid OH
As someone who had very little jewelry buying experience and next to no jewelry knowledge, looking for the perfect engagement ring was a daunting task. I visited as many stores and talked to as many jewelers as humanly possible, but deciding to go with Saxon Jewelers was far and away the best decision I made throughout this whole process (besides proppsing to my girlfriend, of course!) I had a pretty good idea of what I was looking for in a ring to make it as personal and special as possible, but (and as I suspect most people is my shoes would be), I was nervous about finding someone who would get my vision and could do it right AND within my modest budget, especially as it was going to be a custom job. Mike Saxon came through on all counts. He was awesome to work with and made a SPECTACULAR ring that my fiance can’t stop staring at and showing off. He even called and emailed me often so that I could come in and see how the process was going. This is not the kind of service you’ll get at most places, and I appreciated getting to witness it step by step. If you want to buy a piece of jewelry that’s going to turn out beautiful, be special for the receiver, be made by a trustworthy and immensely skilled jeweler, and that’s not going to bust your bank account, I cannot recommend Saxon Jewelers enough.
~ Ben I. – Willoughby OH
I heavily damaged my engagement ring and chipped my center stone. I was in need of an expert and the store where I designed and purchased my ring went out of business. I used to work in the jewelry industry so I know what to look for and what to run away from with a jeweler.
I came to learn about Mike Saxon and his store from my parents. My mother had a beautiful very detailed sterling silver cuff that she snapped in half. Mike was able to beautifully restore the bracelet and even improved it with beautiful new stones. It is truly a work of art. Sterling silver is very difficult to work with and Mikes work was flawless.
I researched more by visiting his website to see his original designs. I highly recommend checking it out !
Mike examined my ring in great detail and reviewed several options with me for repair choices. We discussed different approaches at different price ranges and he was able to explain each process in detail and a way I could understand. We ultimately realized the best approach was to file an insurance claim as my center stone was chipped.
Mike worked quickly to put together all of the possible documents that the insurance adjuster would need and was very successful in working with the adjuster as an advocate for me and resolved the insurance process very quickly.
Part of the process was finding a new center stone. Mike was very quickly able to find an amazing diamond for me, had me come in to inspect it before he moved forward and I was thrilled that he found what he did !
Again Mike went over the next steps in great detail and made sure I was in agreement and comfortable with his approach.
He had the ring ready the very day he promised and I can’t even describe how beautifully he restored my ring. It is now far better than what I originally purchased. He went into great detail to make sure my ring was strong and that I would not have future problems.
I was so impressed with his work and professionalism that I brought him a watch to repair as he is also skilled in that department !
I have also been holding on to a project waiting for the right person to take the challenge on. My great grandmother had a beautiful Art Deco three stone ring from 1917 that was stolen a few years ago. Based off of a picture that I have and some spare stones I have, Mike is currently designing a replica of the original ring. I am extremely excited for the results. I know he will do an amazing job.
So to recap my family and I have worked with Mike Saxon for:
-Sterling Silver repair and design
-finding a beautiful 1.25 carat replacement stone
-working with an insurance company on a claim
-restoring a damaged ring to absolute perfection
-very very detailed appraisals
-designing a new ring based on a 1917 design, using pieces and parts of old jewelry and 1 picture
With all of his work I have never been disappointed. It is an amazing experience to speak in depth the the very person completing the work. I highly highly highly recommend Mike Saxon and his shop
~ Brittany C. – Mayfield Heights, OH
Great service! A pleasure to deal with. I heard of this place from one of my customers and was blown away by the creativity of the owner Michael Saxon. I came in with a budget for an engagement ring that I thought might be on the low side. He spent a great deal of time with me drawing ideas on a sketch pad until we got it just right. Then we picked stones….we did this all before we discussed my budget.!!!!
No one else I visited did this with me; they always asked what I wanted to spend. This is the first place who didn’t ask me. Best of all we came in below the budget I set. What I ended up with was a ring way beyond my expectations. Everyone who sees this ring comments on how beautiful it is. We are getting married this November and my fiancé and I can’t wait to go back to design our wedding bands!
I’d highly recommend them to anyone who is thinking of getting engaged.
~ Mark J. – Columbus, OH
After shopping several jewelers, I settled on Saxon due to his capabilities (an in house work facility), plan of action and his willingness to listen. Michael replaced the original.yellow gold prongs with white gold (stronger alloy) which did not degrade the appearance at all, remounted the diamond a bit higher and cleaned & polished everything so it dazzled more than ever! All under his estimate and within his predicted time. We plan on having him work on some more pieces for us in the near future.
~ N. B. – Cleveland OH
My wedding ring was run over by my husband’s car in our garage and I was devastated. It was basically destroyed! My insurance company recommended Saxon Jewelers to take my ring to. The adjuster told me that they wouldn’t take it to anyone else and that they have seen them do the impossible! Well, you wouldn’t even know that my ring was 10 years old. It now looks brand new, like it’s never been worn and never been damaged. They really did an awesome job, and I couldn’t be happier. If you need anything fixed, these are the guys to go to!
~ Shari W.
Originally I went to Saxon’s for a ring repair. The ring had been repaired twice before at another jeweler and I needed to find someone that would have a permanent solution. That was over a year ago and the ring is still in perfect condition. While I was there though and saw some of the fantastic work that Mike has done, I decided to bring in an old cocktail ring with multiple gemstones that wasn’t something I ever wore to see what ideas he might have. He designed the most spectacular, unique bracelet with scalloped edges and incorporates all the gemstones. He was so easy to work with, would work around my schedule to meet with me and it was just such a pleasure to work with someone so creative that produced a one-of-a-kind piece of jewelry that is timeless and can be treasured in the family for generations.
~ M. P. – South Euclid OH
I had a vision for an engagement ring that would be unique because of my vision and because of the career of my now fiance’ and Michael helped me design the ring with stunning renderings to help me see what it would look like and then produced a ring using some of my own gold….provided stones for me to choose from …..and then created a ring that looked exactly like the renderings he had created from our vision. The process and results were fantastic and my fiance’s reaction to the ring tells the whole tale…..she loves it. Thanks Michael for your attention to detail and for walking me through the process. I would recommend Michael to anybody looking for custom jewelry or even jewelery modification or check out his showroom.
~ R. R. – Shaker Heights OH
Mike was wonderful to work with. We had him make a custom engagement ring, and after showing him a few ideas he knew exactly what I wanted. I also kept making his job harder by asking if he could do one thing after another and he never said no, he always found a way to accomplish exactly what I was looking for. We thought the ring would have to be with a jeweler for at least a week or two, but he turned it around in ONE day! His demeanor is also very calm and never made us feel rushed or like we didn’t know what we were talking about (which some jewelers tend to do!) We look forward to building a custom wedding band with him soon!
~ Oliva O.
You can’t go wrong working with Saxon Jewelers – Mike will guide you every step of the way through your design and you will be pleased – He gives you great service and value and does beautiful work . Works within your budget. I would highly recommend him for all your jewelry design needs.
~ Paige F.
I was very impressed with Mike Saxon and his work. I appreciated how he did not try to sell me on something that I did not want. Instead, he listened to what I was interested in for an engagement ring and what my budget was and then gave me ideas how I could find what I was looking for based on that information. During the process he was quick to respond to any questions that I had and was flexible with my deadlines. I was also impressed how quickly Mike finished the ring. Both my fiancé and I are very pleased with the finished product. I have already recommended Mike to others in my family, and I would readily go to him in the future.
~ Stephen E.
Repaired a platinum ring by laser welding additional platinum around the thinned edges and replaced a lost diamond from a double channel wedding band. It looks great and his level of knowledge about potential pitfalls working with platinum was reassuring. The diamond he replaced is indistinguishable from the remaining original diamonds. I felt very confident in his services when I left my ring for repair and was very happy with the results when I picked it up! His showroom is a bit off the beaten path but I think his level of skill made it worth the effort. He was also able to work with my irregular schedule to allow me to meet with him where I hadn’t been able to get to other jeweler in a timely fashion. Price was a bit high, but seemed reasonable given the materials and labor required for this job.
~ M. K. H. – Cleveland OH